Shipping policy

Shipping Policy

We ship across Canada with free shipping on orders over $50 CAD. Orders are processed within 1–3 business days, and you'll receive a confirmation email with tracking details once your order is on its way.

Free Local Pickup — Mississauga, Ontario Prefer to skip the wait? Select local pickup at checkout and we'll email you within 1–3 business days when your order is ready. Pickup is contactless from our porch, available anytime once you've received your ready notification. No need to coordinate, just come when it's convenient for you!

Free Local Pickup — Milton, Ontario We also offer pickup in Milton by appointment. Place your order online, select pickup, then reach out to arrange a day and time that works for both of us.

Market Pickups — GTA, Grimsby & Niagara We're regulars at markets across the GTA, Grimsby, and Niagara region! If you'd like to arrange a pickup at an upcoming market, send us a message and we'll do our best to make it work.

📩 Email us or DM us on Instagram @bychloepets to coordinate Milton or market pickups.